A NEW WAY TO EXPERIENCE HEALTHCARE

THE PERSONA HEALTHCARE DIRECT EXPERIENCE:

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  • Closer, more personal relationship with your doctor.

  • Greater ease of accessibility to your doctor and 24/7 care.

  • Enhanced technology to communicate virtually with your doctor.

  • No hidden costs or copays.

  • Same day, next day, or virtual appointments.

  • Little to no wait time in our offices.

  • Longer appointment times with your doctor.

  • Care not hindered by insurance roadblocks.

  • Health concerns and issues addressed faster, safer, and more effectively.

What is included in my persona healthcare direct membership?

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Persona Healthcare Direct, through its community of Affiliated Providers, will deliver primary care services to each employee, their spouse and/or dependents that are currently enrolled in the Persona Healthcare Direct Primary Care Program.  These primary care services may include, but are not limited to:

  • Treatment of sprains and minor lacerations (service varies be provider)

  • Joint Injections (service varies by provider)

  • Weight management and health risk assessment

  • Women’s health

  • Well child exams (service varies by provider)

  • Preventative health care

  • Same-day or next-day appointments based on medical needs

  • Acute care and chronic disease management

  • Allergy evaluation

  • Dermatology evaluation (procedures excluded as outlined below)

  • Cryotherapy (service varies by provider)

  • Mental health, including treatment for depression, anxiety and other mood disorders

  • School, sports and annual wellness physicals

  • Office testing such as EKG, urinalysis. strep test and pregnancy test

  • Sleep assessments and support

  • Stress management

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In addition, Persona has agreed to provide the following for its members:

  • Virtual doctor visits

  • Direct Access to Member’s Physician/Provider (via telemedicine, email and/or patient portal) 

  • Priority scheduling

  • 24/7 access to your physician

  • Coordination of urgent care, emergency and specialty care services

  • Wellness coaching

  • Smoking cessation and weight loss programs

The following dermatology procedures are excluded from the member services agreement and are provided at a cost for supplies (service varies by provider):

  • Shave biopsies or shave excision

  • Excisional biopsies, cyst excision, toenail removal and stitches

Please call 911 in the event of a medical emergency.

Patient Testimonials

 

“The company I work for has partnered with DPC for several years now. During that time, I have used Dr Crall as my primary care doctor. Never in my life have I had a doctor that was so accessible, knowledgeable, and committed to my wellness. I have had several odd medical problems and they have taken the time to talk to me, learn about them, and help guide me to a better quality of life. The staff is friendly, helpful, and always willing to help. Recently I needed some medical records to take to a specialist, and I had them within an hour of asking! The level of service and responsiveness is something I had never experienced in a doctor's office before this.”

— JESSE BRAWNER, PESCIENCE EMPLOYEE

“I must admit changing to a new Doctor is hard to do. Once you find a good one you keep them. Once I made the switch to Dr Crall, I started noticed every rare thing I had (or what I thought was rare) he diagnosed instantly. I’ve been seeing him now for about 4 years and have yet to be unhappy with him in any way shape or form and this is rare when it comes to doctors. Doctors today and age want to move onto the next patient and not take to time to understand or get to know their patients. Dr Crall got to know me and follows up with me and checks in with me even when I do not have any medical issues going on. He truly is amazing!!! Thanks Dr Crall!”

— Nicole McCoy, Flagship Title employee

 

“I am so thankful that I found Dr. Crall and the type of practice that he has; the DPC model. It allows me to an active part of being proactive with my healthcare. And the best part, I NEVER feel rushed. I feel I have as much of Dr. Crall’s time as I need to get my questions answered and be provided the care I need, whether that be an in-person visit, via chat or phone. The reasonable cost of this service has saved me money in the big picture. That’s right; save money AND better care. Believe it.”

— Alberta Bland, Flagship Title employee

“Let it be known that my experience with Dr. Salud is absolutely amazing. He asks me questions, listens and communicates with me as if he genuinely cares about me. He has also made himself available to for me however needed with dealing with the passing of my wife over 45 years quite an amazing person.”

— Brian Hanks, Lakeland Automall employee

 

“The DPC program has been a delight to work with. The interaction with the doctor has been personal and much better than the past. You feel that they are listening to you and spending time with you about your health concerns. No matter what your concerns are they address them and provide solution's. I have greatly benefited with my recent health issues and I am glad that they are there to assist me. Thank you!”

— Lawrence Christian, Lakeland Automall employee